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On Knowing Another's Pain: Reactions of Health Care Professionals and Others

December 2, 2014 - 11:00am PST, 2:00pm EST
Recorded in December, 2014


Watch the recorded version on demand​ for a certificate of attendance​

Caring for people experiencing pain requires a realistic understanding of their distress. While another person’s pain can be obvious and distressing, there is considerable evidence that pain often is not recognized or is poorly assessed and underestimated.

Systematic biases and barriers to effective communication will be described in: a) people who are suffering, b) those in a position to deliver care and c) the social environments in which pain is suffered. Advantages and limitations of various sources of information, e.g, self-report, nonverbal expression, medical evidence, will be examined and recommendations made concerning achievement of greater empathy.

This webinar will help you:

  • To conceptualize delivery of care to people in pain as a social process.
  • To understand explicit and implicit biases that limit our ability to understand the painful experiences of others.
  • To evaluate the quality of different sources of information typically used in pain assessment 

Ken Craig, PhD

Professor Emeritus in the Department of Psychology at the University of British Columbia

Ken Craig has had a longstanding career as a clinical psychologist and research investigator working towards better understanding and control of pain. He is Professor Emeritus in the Department of Psychology at the University of British Columbia and Editor-in-Chief of Pain Research & Management. His current research is supported by the Canadian Institutes of Health Research and the US National Institutes of Health. His research focuses upon pain assessment, nonverbal communication, social parameters of care delivery and pain in infants and children and people with communication limitations. This is published in better than 200 articles in scholarly journals and volumes and books. He has served as President of the Canadian Pain Society and the Canadian Psychological Association.  

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Last Modified: 1/26/2018 3:58 PM